• All products are made to order and printed to the best standards available. They do not include embellishments, such as rhinestones or glitter

• Printed on birch plywood planks with birch plywood backing support. Every piece of wood came from farm wood stocks so it doesn't affect our environment. The backing support is glued to each plan for durability. Every pallet is printed in vibrant color using UV inks

• 7.7mm thickness for back support.

• It is scratch, fade, and water-resistant which gives a long-lasting piece of art from your personal choice to decorate any room in your house, office, studio, or any other workplace.

• Our Custom Pallet Wood Art is one of the most unique and memorable gifts, you can give your loved ones and friends. We can print any photo you want with high quality and vibrant colors that will surely brighten up any room!

• Note: Actual colors may differ due to the light and display settings of customer computer screens. May have a 2-3 cm variance in design placement

Personalization

• To ensure the best looking, please use standard English only and exclude special character

• Orders ship within 5 to 10 business days.
• Tip: Buying 2 products or more at the same time will save you quite a lot on shipping fees.
• We understand how important it is to receive your order promptly. That's why we offer fast and reliable shipping options to our customers.
  • All orders are processed within 7 business days. Once your order has been processed, you will receive a tracking number via email so you can track your package.
  • We offer standard shipping and expedited shipping options, depending on your needs. Standard shipping usually takes 7 business days to arrive, while expedited shipping usually takes 4 business days to arrive.
  • Please note that we cannot be held responsible for any delays caused by the shipping carrier. If you have any concerns about the delivery of your order, please contact us and we will do our best to help.

• REFUND & RETURN POLICY

    

  REFUNDS

  If you did not receive the product within the guaranteed time (45 days not including 7-10 days processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of GIINTER(i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of GIINTER
  • We don't send the refund because you don't like the items. Please see the product carefully. 

  *You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

  If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 business days.

  Please note that, the payment gateway may charge you 5% the value of the order on each refund.

   

  EXCHANGES

  If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

  Please do not send your purchase back to us unless we authorize you to do so.

  YOU HAVE TO SUBMIT YOUR EXCHANGING/RESENDING/REFUNDING REQUEST WITHIN 15 DAYS AFTER YOU RECEIVE YOUR ORDER.